Look after your safety
We all can and should take actions that help reduce the risk of spreading COVID-19 caused by the coronavirus.
By phone or online you can:
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Choose which insurance your request concerns
Do you want to give us your current data or change something in your insurance? Just let us know.
Frequent questions about customer service at Allianz
TU Allianz Życie Polska S.A. lub TUiR Allianz Polska S.A.
ul. Rodziny Hiszpańskich 1
with a note: Customer Service Department
- You can do this in person at one of our offices. You can also contact your agent, who will help you manage your policy.
My Allianz is a safe space managed by Allianz. Here you can find all your documents and other files that our agent, consultant or claims team have sent you. The space is secure, so your documents will always be safe and accessible at all times.
In My Allianz you have access to:
You can log into the site by clicking on the access link, which we will send by e-mail to the address indicated by you. We do this every time a document is added to My Allianz for you. To log in you will need a special code, which we will send you each time in the form of a text message.
For your comfort and security, Allianz Polska is constantly improving the quality of products and services provided in line with the highest standards.
Your comments on conclusion of insurance contracts and fulfilment of the obligations arising from them are a valuable source of information about our products, processes and service provided by our employees and co-workers.
Your comments will be examined with uttermost care.
TUiR Allianz Polska S.A. and TU Allianz Życie Polska S.A.
Complaints can be submitted:
Complaints can be submitted now by:
TFI Allianz Polska S.A.
Complaints can be submitted
Moventum Sp. z o.o., ul. Cybernetyki 21, 02-677 Warszawa, with a note: „TFI Allianz Polska S.A.”;
TFI Allianz Polska S.A., ul. Rodziny Hiszpańskich 1, 02-685 Warszawa
Complaints are processed within 30 days from submission. In particularly complex cases, this period may be extended, but may not exceed 60 days from receipt of the complaint. The result of the complaint will be notified to the Participant in writing, by phone or e-mail.