Group health insurance
– fast submission, simple operation

Report your issue online, so we can handle it faster.

Medical consultations without leaving your home

We all can and should take actions that help reduce the risk of spreading COVID-19 caused by the coronavirus. 

If you have Allianz Healthcare insurance, you can choose between

Contact us if you have any questions about your contract

Need some help with your insurance? Find out how to contact us and we will be in touch 

Our consultan will 

  • assist you with managing your insurance
  • answer your questions
  • help you handle any issues
  • make an appointment with an agent

Check what documents to send to Allianz.
Download and fill in the right form.
Attach the signed form to your online application.

Health group insurance  – how to manage your insurance policy

  • Report directly to a facility participating in EWKA (Allianz Electronic Customer Verification system). A consultant at the medical facility will verify your entitlement to a specific range of health services
  • Find a facility and make an appointment online or over the phone
  • Ask us to make an appointment. Call us: + 48 224 224 224

Important! Specialised examinations and services in the scope of occupational medicine - appointment only by phone 

Do you want to change data on your policy? Do you want to agree to be contacted by Allianz and enjoy fast and convenient online communication?

See how to do this.

You have used the services of a medical facility:

  • which does not cooperate with Allianz due to the impossibility of provision of the selected medical service at a medical facility indicated by Allianz,
  • which does not cooperate with Allianz, e.g. as you want to continue treatment with the current doctor or because of a convenient location and trust in service quality,
  • which cooperates with Allianz, without contacting the medical helpline, as a result of which you were charged with the costs of the health services provided.

In such cases you are entitled to reimbursement of the costs incurred up to the maximum amount specified in Appendix 1 to the General Insurance Terms and Conditions.

What should you do?

Send us:

The signed application needs to be accompanied by:

  • evidence of costs incurred (invoices, bills),
  • medical referral (in case of provision of medical services for which a medical referral is required under the insurance agreement).
Would yo like to indicate or change the beneficiaries, i.e. natural persons, legal persons or organisational units without legal personality that will receive a benefit in case of your death? You have the right to do so as the Insured at any time during the contract.

How can you do that?

Send us:

  • request for appointment/change of Beneficiaries

If you wish to withdraw from the Insurance contract and you inform us in writing within 30 days, or if you are an entrepreneur within 7 days from conclusion of the insurance agreement, we will refund the premium paid minus only the cost of coverage for the period in which we provided it.

If you wish to terminate the insurance agreement, your withdrawal will be treated as binding on the last day of the month after the expiry of the one-month notice period, calculated from the last day of the month in which you informed us of your decision.

Remember that you are required to pay the premium during the notice period. However, we will reimburse you for the unused period of cover, e.g. if you have paid the premium in advance for the whole year of the insurance contract.

Your insurance contract will also be terminated if you have not paid the premium within the required period or if a declaration of not wishing to extend the insurance contract for subsequent annual insurance periods is made before the anniversary of the policy.

How can you do that?

Send us:

  • a written statement of your withdrawal/contract termination.